Refund Policy

At Akalsahae, we are committed to providing the best possible experience for our supporters, donors, and customers. If you have made a donation or purchased a product or service from us, and you are not completely satisfied, we are here to help. Please read our refund policy carefully to understand your options.
Donations

Donation Refunds: Akalsahae accepts donations that are freely given and non-refundable. Once a donation has been made, it cannot be refunded. We appreciate your generosity and assure you that your contribution will be used to support our mission and projects.
Product and Service Purchases

Product Returns: If you have purchased a physical product from Akalsahae, such as merchandise or promotional items, and the product arrives damaged or is of unsatisfactory quality, please contact us within 30 days of receiving the product. We will assess the situation and may offer a replacement or refund, depending on the circumstances.

Service Refunds: If you have paid for a service provided by Akalsahae, such as an event ticket or a subscription, please refer to the specific terms and conditions associated with that service. In some cases, refunds may be available if the service is canceled or rescheduled by Akalsahae. Any refund eligibility will be clearly stated in the service description.
Contacting Us

If you believe you are eligible for a refund or have any questions regarding our refund policy, please contact our support team via email at contact@akalsahae.org.Provide detailed information about your donation, purchase, or service request, and we will assist you promptly.
Exceptions

Akalsahae reserves the right to make exceptions to this refund policy in unique or extenuating circumstances. We will always strive to find fair and reasonable solutions for our supporters and customers.
Changes to this Policy

We may update or modify this refund policy from time to time to better serve our community and align with our mission. Any changes will be posted on this page, and the date of the last revision will be indicated at the top of the policy.

Thank you for your support of Akalsahae. Your trust in our organization means the world to us, and we are dedicated to ensuring your satisfaction with our products, services, and mission.